Careers

Location: Kulai, Johor

Working Arrangement: On-site / Full-time

Job Description

• Prepare and manage quotations, tax invoices and delivery orders, ensuring accurate records and proper filing.
• Conduct callback services and follow-ups with refrigerated vehicle customers to ensure service quality and address potential issues.
• Conduct cold calls and develop new customer accounts to expand business opportunities within the assigned territory.
• Oversee assistants’ daily schedules and monitor cold calling activities to ensure productivity and performance targets are met.
• Prepare daily and weekly job reports and perform any other ad-hoc duties as assigned by the superior.
• Report to the After-Sales Manager regularly, or to any other person as designated by the Company.

Requirements

• Bachelor’s degree in Business Administration, Engineering, or related field (or equivalent experience).
• Minimum 2–3 years of experience in after-sales, customer service, or service coordination.
• Familiarity with air-conditioning systems and components is an advantage.
• Strong communication and problem-solving skills.
• Customer-oriented with good relationship management abilities.
• Well-organized and able to manage multiple service requests.
• Able to communicate in English and Mandarin(to support Mandarin-speaking customers).
• Must possess a valid driving license and own vehicle.

Please send your resume to:
Ms. Ain
+6012-651 1315
nurulain@monzone.com.my